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Error When Upgrading JIRA

Anthony Taroli
Anthony Taroli
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September 23, 2019

This is my issue:

 

License status

JIRA support and updates for this instance ended on 19/May/19. JIRA updates created after 19/May/19 are not valid for the current set of licenses.

 

I have a subscription with auto renewal.

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Dave Theodore [Coyote Creek Consulting]
Dave Theodore [Coyote Creek Consulting]
Community Champion
September 23, 2019

Sounds like you didn't apply the new license.  Whomever is the billing or technical contact will need to log in to https://my.atlassian.com/product and get the key so you can paste it in to the License section in Jira.

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