Hi Community!
We are thrilled to announce that JSM Virtual Service Agent in Microsoft Teams is now in General Availability!
JSM Premium and Enterprise customers who use MS Teams in their organisation can now create and connect the Virtual Service Agent within their Teams instance, where help seekers can ask Assist their question in a private DM experience and get AI-powered help to self serve their own solution.
Online forums and learning are now in one easy-to-use experience.
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