Using Artificial Intelligence for Service Desk

[#1]

Hello Atlassian Community!

My name is Calvin and I’m on the Customer One team at Atlassian. The team is focused on sharing Atlassian on Atlassian success stories!

Coming here to share this latest case study that shows how our IT service desk team integrated artificial intelligence into the process.

[G subramanyam]

Nice to know information @Calvin Men 

Thank you for the case study link.

[Dave Liao]

Curious about this Virtual Agent beta - just signed up on the waiting list!