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why can't i upload zip files ?

peu langkeu
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August 8, 2023

confluence keep telling me that zip files are not a sort of file we can upload,
how can i do, i need to add attachment to my page so that people can download a zip file.

1 answer

0 votes
Andy Gladstone
Community Champion
August 14, 2023

@peu langkeu Welcome to the Atlassian Community.

The supported file types for Confluence Cloud can be found here:

https://support.atlassian.com/confluence-cloud/docs/upload-a-file/

You stated that your hosting type is unknown. You can determine it by following these instructions:

💻 Look at the URL.

If your Confluence URL is https://<company>.atlassian.net you are on Confluence Cloud.

If the URL does not have atlassian.net in it, then you are on Server/Data Center.

 

🏠 Look at the bottom of your Home.

Another way to check is when you are on your Home dashboard, scroll to the very bottom. if you see a version of the following text with a series of version numbers, you are Server/Data Center. 

"Powered by Atlassian Confluence 7.16.0" 

Screen Shot 2022-01-20 at 11.30.00 AM.png

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