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ticket description not updated in "link" after change

llagos
Contributor
March 3, 2026

Hi. I have a problem when using ticket links in Confluence. I've added a link to a "BI" ticket, in a Confluence table, which showed ok at first. Later on, I changed the description of the BI ticket, but in Confluence, no matter what I do, still shows the old name.

I've tried removing it, and adding it again. No luck.

Also tried changed the text by editing the link, same thing.

At some point I could change the text, but the link changed to a "normal underline" link, rather that to a ticket "object", let's say. Not sure the technical term. Meaning, no blue square, no "open" icon, no "status", nothing. Just a normal underline link as in any webpage.

 

Here is a screenshot. Left-white is the Confluence page (with the old name). Right-dark is the ticket (with the new name).

bi conf.png

Am I missing some extra step?

Thanks a lot,

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