subscription

[Eriks]

Hello, so today I got bill that I have to pay for confluence subsciption but the thing is that I don't know have used it. Yes maybe I registered to it, but because it was free and do not remember that I will have to pay for it. So I do not know what is the deal. I haven't used it so I would like to skip this payment delete my acount and cancel all subscriptions, because like I said I havent used it and I just dont need this program. I am very sorry that it is hapening, but I really do not want to pay and dont know have how to pay, because its not fair I feel betryed. Havent got any messaged and now I got with bill so it is no fair.

[Trudy Claspill]

Hello @Eriks 

Welcome to the Atlassian community.

We are a community of users of the Atlassian products. We cannot do anything about your subscriptions or bills.

But you can reach out directly to the Atlassian Billing Support team by completing the form at this site

https://www.atlassian.com/company/contact/purchasing-licensing#/

You can also start the cancellation process for your subscription following the guidance in this document:

https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/