process for changing servers when changing servers

[Jason G]

How do I generate a new license key when I change selfhost servers.  ie. when the

server id changes.

[Joshua Sneed Contegix · Accepted solution]

Hi Jason,

A new license isn't required when the server ID changes. What about migrating between servers is prompting you to investigate where to get a new license? Cheers!

[Jason G]

Hi Joshua,

Thank you for the help with this!

I'm not at the point where I'm ready to migrate.  I recall when I requested the product license key from the license manager page, that it asked me for my server ID first.  I'm new to Atlassian products so I wasn't completely sure why or what they would need the server ID for, or how providing it would affect the validity of the key.

[Jason G]

Oh looks like I just found this in the sidebar.

https://community.atlassian.com/t5/Confluence-questions/Changing-Server-ID-on-Atlassian-Licences/qaq-p/1363786 

[Joshua Sneed Contegix]

Hi Jason,

Welcome! You will need the license on-hand to place after the migration, but you will not need a new license unless your current one is expired and you require support from Atlassian or would like to upgrade. Cheers!