problem with Confluence Cloud add-on: uid undefined on AC.getUser method

[Jason Wright]

Hi,
My add-on - Document Control for Confluence Cloud - uses atlassian-connect-express 3.1.0. It's experiencing issues which looks to be from a call to `AP.getUser`.

com.atlassian.plugins.atlassian-connect-plugin:ap-user-v5.js?externals=__local-default__:5 Uncaught TypeError: Cannot read property 'uid' of undefined
 at Object.getUser (com.atlassian.plugins.atlassian-connect-plugin:ap-user-v5.js?externals=__local-default__:5)
 at a._handleRequest (com.atlassian.plugins.atlassian-connect-plugin:ap-core-v5.js?externals=__local-default__:48)
 at a.b._receiveMessage (com.atlassian.plugins.atlassian-connect-plugin:ap-core-v5.js?externals=__local-default__:61)

 It seems to fail in the exact same way as this JIRA Cloud issue:

https://jira.atlassian.com/browse/JRACLOUD-69292

I see that `AP.getUser` is deprecated but has the functionality already been removed? Or is this a bug?

Thanks,

Jason Wright

[Shannon S · Accepted solution]

Hello, Jason!

Could you tell me if AP.getUser() is actually returning a user? If it doesn't, that might point to a ACJS / Connect issue.

If data isn't present in the context, as in the ticket you linked, then it might be an ACE issue. You mentioned you're using ACE version 3.1.0. In this version, there are some known bugs around user data which looks to be resolved in the near future. Once this is resolved, this could potentially resolve your issue, if that is the case.

Could you confirm if you have an example tenant or instance that you are seeing this on, so we can help debug? Only if you have one that you're comfortable with sharing publicly, of course. Lastly, could you give us more information on how you're using ACE + ACJS, such as some sample code?

Regards,

Shannon

[Jason Wright]

Hi Shannon,

Apologies for the delayed response. For whatever reason, the issue went away later that day. Might have been some cache problem on my end, but either way, I was not able to reproduce it.

Thanks,

Jason

[Shannon S]

Hi Jason,

Glad to hear the issue is sorted!

Take care, and have a pleasant week.

Shannon