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possibled deleted free account

Yu Qing Kung _team2_
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April 27, 2026

Hello 

I think my free confluence account got deleted.  it ask me to pay bill but there is no bill and when I try to go to admin there is no info.  anyone from atlassian can check my tenant?  I can not open a support ticket. it can not find my URL.Screenshot 2026-04-27 112839.png

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2 votes
Answer accepted
Trudy Claspill
Community Champion
April 27, 2026

Hello @Yu Qing Kung _team2_ 

Welcome to the Atlassian community.

As a community of users we don't have access to your account information.

For questions about billing you can contact the Atlassian Billing Support team through the following page:

https://www.atlassian.com/company/contact/purchasing-licensing#/

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