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please tell me how to reactive my deactivated confluences apps

tamu October 23, 2025

I can't login to my confluence for long time, and found that it is deactivated, please tell  me how to reative my confluence again?

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Marc - Devoteam
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October 23, 2025

Hi @tamu

Essentially the "unsubscribed" period for Free instances is deactivation - which is if you don't login to your Jira or Confluence for 120 days

After this point, you then have 60 more days to reactivate your instance and save your data (180 total), which you can usually do via https://support.atlassian.com/

If this 180 days have passed and no action has taken, all data will be deleted.

 

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