page.owner.emailAdress not returning a value

[Koloman Pfeffer]

Hello, 

I'm currently facing a strange problem - when I use the smart value {{page.owner.emailAdress}}, it doesn't return any value on some pages. 

To troubleshoot I created this automation rule but I can't see why it sometimes works and other times it doesn't: 

So this should just log the values for the page owners and content owners email adress, but it always returns empty except if I use it on pages owned by me.

Is there some restriction on who can access these values or could it be that the mail address is missing on some accounts? 
If that makes any difference, I'm one of our admins and do have access to all this data and can't see anything missing or different when looking at the different user accounts.

Did anyone come across a similar issue or have an idea, what could be the issue?

Thanks!

Best,
Koloman

[Akhand Pratap Singh]

Hello @Koloman Pfeffer ,

Good day, Welcome to Atlassian Community

For the pages it is not returning any Page owner email address, can you check and confirm if those owners are still active?

Best Regards,
Akhand