operation too slow, unable to log in to confluence

[Ayodeji_Adedeji]

You're almost there

It looks like our database is taking a little longer than usual to sync up. Wait a few moments then try again.

If you continue to see this error, raise a support request

[Christopher Denton]

I've just had a user report this exact issue.

Please could Atlassian publish some guidance as to what is going on?

[Shannon S]

Hi Christopher,

A performance issue such as this usually doesn't have one specific cause. We'd really need to have a look at your site logs in order to know what is causing this problem for you and your users.

Could you please have your site admin raise a ticket with Cloud Support so we review your logs?

Thank you, and take care,

Shannon

[mohammed]

same problem here , 

any updates?

[Shannon S]

Hi @mohammed,

We'll need to get a look at your site's logs in order to be able to see what the problem is. Could you have your site admin get in touch with us so we can have a look at that?

Thank you!

Shannon 

[Shannon S]

Hello @Ayodeji_Adedeji,

Welcome to Atlassian Community; it's nice to meet you!

A few other users have reported something similar, but it appears we're still looking into those cases at this time.

The best thing to do here would be to have your site admin raise a ticket with the Cloud Support team. That way, we can look at your site logs and request access to your site in order to troubleshoot.

Let me know if they have any trouble raising that ticket.

Regards,

Shannon