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my Customer Number and Serial Numbe

Raad Alosaimi
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February 23, 2026

I recently purchased the Genesis R&D application two days ago, and I need assistance locating my Customer Number and Serial Number in order to complete the registration process and access the program.

For reference, my order number is 2791.

Could you please let me know where I can find this information or resend it to me?

1 answer

2 votes
Trudy Claspill
Community Champion
February 23, 2026

Hello @Raad Alosaimi 

Welcome to the Atlassian community.

This is a user community for users of the Atlassian products to discuss problems and ideas.

Genesis is not an Atlassian product.

I recommend that you go to the web site for the vendor of the Genesis product and look for options there to contact their support team.

Good luck!

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