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it could not login to confluence system.

송재훈
I'm New Here
I'm New Here
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December 30, 2019

Hi This is jaehoon.

I have a question.

could not login to confluence system.

if try it, show the message as below.

 

'''''''

The following error(s) occurred:

  • Sorry, an error occurred trying to log you in. Please try againLog In - Security Operations Center 2019-12-31 16-18-26.png

2 answers

0 votes
Minh Tran
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 8, 2020

@송재훈 From the log you shared https://community.atlassian.com/t5/image/serverpage/image-id/77511i59CE36A0AFD51E26/image-size/large?v=1.0&px=999

Can you double check if you can still log in via your JIRA server? The exception shows you "Directory 'JIRA Server SSL' is not functional"

0 votes
Moses Thomas
Community Champion
December 31, 2019

@송재훈   Could you please show the logs in  <Confluence_home_directory>/logs/  ?  so  that  we could see clearly what the error is

 

Kind regards,

Moses

송재훈
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 1, 2020

 

What is means?

2019-12-31 23:41:05,029 ERROR [http-nio-8443-exec-3] [crowd.manager.application.ApplicationServiceGeneric] authenticateUser Directory 'JIRA Server SSL' is not functional during authentication of 'xxxxxxxx'. Skipped.

주석 2020-01-02 100025.jpg

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