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i want to cancel a subscription.

Deleted user December 27, 2020

I want to cancel the subscription fee that I'm paying now.
I tried to cancel it myself on the site, but I couldn't.
Please cancel the charge for the card, and I hope it will not be charged from next month.

1 answer

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Daniel Ebers
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December 28, 2020

Hi @[deleted]

this is nothing the Atlassian Community can help you with as we are just users like you - helping voluntarily.

Please contact Atlassian billing support directly:
https://www.atlassian.com/company/contact/purchasing-licensing

Before doing so you might to check these instructions to cancel your subscription:
https://confluence.atlassian.com/cloud/cancel-your-site-subscription-873871347.html

Cheers,
Daniel

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