i have bought webhook from atlassian market place and enabled webhook to webex

[sw engineer]

once webhook is enabled i created an automation rule and whenever i modify pages i get notifications in webex but i am not able to receive user name as part of the notification how do i customize the custom data

[Vishalakshi Narayana Swamy]

Hi @sw engineer

Following up on the webhook and automation setup for Confluence → Webex notifications:

Right now, the Webex notifications are triggered correctly when a page is modified, but the editor’s user name is not included. To add the user name, we can customize the Custom data (payload) of the automation rule using Confluence Automation smart values.

In the rule, under the Send web request action:

1. Set Method to POST and Content-Type header to application/json.
2. In Custom data, use a JSON payload that includes the initiator smart values, for example:

{ "markdown": "**{{page.title}}** was updated by {{initiator.fullName}}\n{{page.url}}" }

You can also use:

• {{initiator.fullName}} or {{initiator.publicName}} – the name of the user who edited the page
• {{page.title}} – the page title
• {{page.url}} – a direct link to the page

This will ensure Webex messages include the name of the user who made the change.

If you share the exact JSON format your Webex webhook expects, I can help you adjust this payload accordingly.

Best regards,
Vishalakshi

[Tomislav Tobijas]

Hey @sw engineer ,

Can you maybe clarify this part?

...i have bought webhook from atlassian market place...

Which webhook are we talking about here? Have you maybe tried using Confluence automation and Send web request action to send a payload to your destination application (Webex)?
This should definitelly be able to send information about the user who performed the action (who updated the page).

Cheers,
Tobi