i cant access my cpanel or any of my websites page times out

[John Davidson]

i cant get webmail my cpanel or my three websites tried cleaning cache on my browsers and dns on my computer but no luck why would this happen how do i get my sites back  my server support tells me they can access my sites but i cant from any device i have including my android

[Rodrigo Girardi Adami]

Hi John,

Are able to access Confluence website through other machines? If the service provider is stating that the website can be accessed locally, then it means that your network is having difficulties to reach confluence website. What are the errors?

regards,

Rodrigo