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i cannot create my url for free

zhou
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November 23, 2025

Screenshot from 2025-11-24 10-29-06.png

3 answers

2 votes
Alex Koxaras -Relational-
Community Champion
November 23, 2025

Hi @zhou 

The problem you have:

“我们这边出现了问题。请再试一次。如果这种情况继续发生,请联系支持部门。(提供问题 ID 供 Atlassian 使用:Anonymous ID: "8ae05889-5e13-33f1-f06f-6772cb027a2a")”

Translated:

“Something went wrong on our side. Please try again. If this continues to happen, contact support. (Provide this problem ID to Atlassian: Anonymous ID: …)”

Means that most likely there was something wrong on Atlassian's side, and you indeed should try in a while. The site's name is correct and have no problem:

Screenshot_3.png

Best,

Alex

1 vote
Rilwan Ahmed
Community Champion
November 24, 2025

Hi @zhou ,

I would suggest to wait for few hours and retry. Sometimes the new sites takes time and loads after few minutes.
Meantime you can try accessing robot4world.atlassian.net

Also there is daily maintenance window between 1 a.m. and 3 a.m. in the timezone of the server of your Atlassian app.

1 vote
Vronik
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November 23, 2025

Hi

It probably doesn't meet the criteria or it's already in use; try changing it.

Regards

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