how do I update user emails in confluence cloud

[Charles Wells]

Upon hover, it says "this feature is temporarily unavailable. Check back soon"

Pretty vague. Is there an option without having to make a new user with the updated email address and deactivating the former user (which would lose all history)?

[Vickey Palzor Lepcha]

How is your organization's user management done in Confluence ?

[Charles Wells]

I set everyone up manually 3 years ago. At that time, I created the user names myself. I need to update email addresses, which isn't available.

At present, new user names are the email addresses.

[Vickey Palzor Lepcha]

The whole concept of usernames - emails - user profiles , depend on how user management is implemented.

Organizations that run their own active directory have the ability to manage everything from Active Directory.

By understanding what you did 3 years back, maybe you used internal directory of Confluence - so you were able to do everything locally.

Cloud setup on the other hand has a very different type of user management and implementation .

Get a ticket logged to Atlassian - It's very hard to suggest unless we know how your current user management has been implemented.

[Charles Wells]

No AD or outside app linking for user management. I have been running a cloud instance since 2014. I know they have made numerous changes and promote the "self-signup for users", this doesn't help me keep my existing users and simply update emails.