how can i get rid of the 'Ask Rovo' popup?

[Cobus Linde]

whenever i highlight something to post in a confluence doc, an annoying 'Ask Rovo' popup happens. how can i get rid of it?

[Sebastian Krzewiński]

Hi @Cobus Linde 

This is not possible. Rovo is a part of your subscription plan and you can't hide it.

Regards,

Seba

[Rahav]

The pop-up is distracting us from writing or reading our content. I would expect that enabling that focus would be Atlassian's main objective.

The request is not to disable Rovo, but to disable the pop-up. It is good for an introduction to a feature, but not afterwards. We have brains and remember after the million times Confluence popped up this message on how to activate Rovo or insert an element, if we want to.

[NA]

It's ridiculous that this can't be cancelled. Why would any developer present a constantly infuriating and distracting pop-up right in the user's eyeline with no option to remove it? I do not need or want AI recommendations every time I select a word to apply a color - or at any other time when using Confluence. This type of poor decision-making and UI/UX design incompetence is unbelievable.

[Cobus Linde]

Cool, thanks.. Didn't expect anything different from an Atlassian product

Back to the 1000 papercuts I receive each day when using JIRA, Bitbucket, etc

*edit: oh wow, wonderful.. "First Answer Posted" badge! this makes me forget all about how rubbish JIRA is

[Tomislav Tobijas]

Hi @Cobus Linde ,

Short answer probably is - you cannot :/
You would need to disable Rovo entirely to disable this when highlighting text.

There's a feature request related to floating menu, which would then be related to what you're asking: CONFCLOUD-81716: Ability to disable floating menu options/selection toolbar when text is highlighted 
I'd suggest leaving a vote and comment on that one 👀

There's also this one that requests more granular controls when it comes to specific AI/Rovo features: ROVO-152: Separate options to enable Atlassian Intelligence and Rovo 

Cheers,
Tobi

[Rahav]

This should not be a feature request and should be fixed immediately. To see why, please see: https://community.atlassian.com/forums/Confluence-questions/how-can-i-get-rid-of-the-Ask-Rovo-popup/qaa-p/3170226#M352936

[Michiel]

You would need to disable Rovo entirely to disable this when highlighting text.

It would be nice when that were true, but sadly it isn't.

Even after disabling 'everything AI' in the Administration for Confluence, I still have this 'Ask Rovo' thing, wasting UI space and user focus. 

This also constitutes a bug.

But maybe I missed some config setting, since they're distributed over a zillion pages. I'd like to know how to completely, ultimately, and utterly disable Rovo (and other unasked-for stuff).

[Tomislav Tobijas]

@Michiel I just tested it on one of our demo instances.

The button (and everything related to Rovo) should be gone if you:

1. Navigate to admin.atlassian.com
2. Go to Apps > AI settings > AI-enabled apps
3. Remove 'Confluence' from the Apps list

End result is 👇

AI-enabled	AI-disabled (removed)

[Michiel]

@Tomislav Tobijas thanks for your answer. The Rovo-thingy might be gone from the top and side bars, it is still there in the pop-up when selecting text:

[Tomislav Tobijas]

@Michiel 😕 Not sure if you can disable it anywhere else. I mean, for me, Rovo references disappeared everywhere once I removed Confluence from the list mentioned in my previous reply.

A suggestion would maybe be to reach out to Atlassian Support to see why you still got those options despite disabling AI features on that specific site 👀

[Michiel]

Yes, well, I'd rather have Atlassian Support invest their energy in other stuff that bothers me.

Thanks for your thoughts on this though, @Tomislav Tobijas