Hola @cesar maximiliano vega ,
Bienvenido a la comunidad de Atlassian.
¿Cuánto tiempo la dejaste inactiva?
¿Cuándo recibiste la notificación de desactivación?
¿Se trataba de una suscripción de pago o de una suscripción gratuita?
Puedes encontrar información sobre cómo reactivar una suscripción desactivada aquí:
https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/
Sin embargo, hay un plazo limitado tras la desactivación para reactivar la suscripción antes de que Atlassian elimine los datos de forma permanente. Si la desactivación se produjo hace más de 60 días, es posible que los datos ya se hayan eliminado de forma permanente.
Si necesitas ayuda adicional o tienes alguna pregunta sobre el estado de tu suscripción, puedes contactar con el Soporte de Licencias de Atlassian completando el formulario en este sitio:
https://www.atlassian.com/company/contact/purchasing-licensing#/
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Hello,
Welcome to the Atlassian community.
How long did you leave it inactive?
When did you receive notification that it had been deactivated?
Is it a subscription you were paying for, or was it a free subscription?
You can find information on reactivating a deactivated subscription here:
https://support.atlassian.com/subscriptions-and-billing/docs/reactivate-a-subscription/
However there is a limited period of time after deactivation during which a subscription can be reactivated before Atlassian permanently deletes the data. If the deactivation happened more than 60 days ago the data may already be permanently deleted.
If you need additional help or have additional questions about the state of your subscription you can contact Atlassian Licensing Support by completing the form at this site:
https://www.atlassian.com/company/contact/purchasing-licensing#/
Hi, my Confluence account has been deactivated. How do I reactivate it after lack of use?
I've been working on this for two years.
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