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global retention policy

Heather Lamb
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December 1, 2022

Where can I find my organizations global retention policy in Confluence for Confluence.

4 answers

4 votes
Aron Gombas _Midori_
Community Champion
December 1, 2025

@Heather Lamb 

You can quickly implement retention policies for Confluence Cloud pages and blog posts using the auto-archive, auto-delete, auto-purge capabilities of the Better Content Archiving app.

You can manage a set of automations encapsulated by a scheme:

confluence-cloud-configure-automation-scheme.png

To add an auto-purge automation:

  1. Add a new automation to your automation scheme.
  2. Set your ideal schedule (e.g. removing content once a week).
  3. Enter the CQL that searches for the content to remove (e.g. you can remove content that was archived more than 100 days ago and wasn't restored since).
  4. Choose the "Purge" action.
  5. Enable it.

Then apply this automation scheme to the spaces where you want this retention policy!

Further ideas:

  • If you have other spaces with different retention rules, just create a second scheme, define a different automation in that, then apply it to the second set of spaces.
  • If you want to send out a notification about the pages that will be purged, you can send one or more custom emails 1 day, 7 days, 30 days before.

It is easy to use, extremely flexible and scales effectively to even the largest Confluence Cloud site!

(Discl. this paid and supported app is developed by our team. Free for 10 users!)

3 votes
Darin - Opus Guard
Atlassian Partner
April 12, 2024

tl;dr You won’t find a built-in “global retention policy” page in Confluence, retention rules have to be created and managed through space-level or app-level governance tools. You can hack it together with automations, but this gets unwieldy.

@Heather Lamb check out Content Retention Manager for Confluence as a possible solution.

 

 

CRMCAutomation.gif

If you want something centralized, automated, and actually visible in one place, Content Retention Manager for Confluence does exactly that. It lets you define global policies, classify pages, automate retention rules, and view everything in a single dashboard. It also has an audit log aligned to SOC2 and ISO and other frameworks.

Also, it's free for Confluence Cloud Free (10 user) editions and makes setting retention policies easy. It's not terribly expensive after that. Let me know if you need help!

 

1 vote
Alex Koxaras -Relational-
Community Champion
December 1, 2022

Hi @Heather Lamb and welcome to the community,

For the free plan of Jira, as you state on your post, data retention is as follows:

If all the Jira Cloud products on your site are on a Free plan, your Jira Cloud products will be deactivated after 120 days of inactivity. If any Jira Cloud product on your site is on a paid plan, this doesn’t apply to that site.

Activity is simply logging in and viewing any page within a Jira product on your site. For example, if you log in and view a dashboard, report, Jira admin screen, or issue, any of those would count as activity. To keep your site active, log in, and view something to restart the 120 days.

More info here https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/

1 vote
David Freitez
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December 1, 2022

Hi @Heather Lamb

Welcome to the community, regarding your question for Confluence Cloud, this link has the data policies:

https://community.atlassian.com/t5/Confluence-questions/How-long-is-information-stored-in-Confluence-how-long-is-the/qaq-p/1224997

Kindly review the document which has several policies of when Atlassian will delete data in several scenarios.

Thanks,
David

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