Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

first page after installation editor cannot load.

RBCru tester
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 15, 2017

Hi guyz, when i trying to make a first page after installation,  editor cannot load. I see infinity spinning. 

How to fix this?

 

linux64 server

i getting message

Загрузка редактора занимает больше времени, чем обычно. Подождите еще немного и затем перезагрузите страницу, если он не загрузится. Если это не исправит ситуацию, поговорите с администратором Confluence.

3 answers

0 votes
Maxim Chepukov
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 20, 2017

Попробуй увеличить количество памяти для jvm confluence.

Была такая же проблема - увеличение памяти до 2Гб помогло.

https://confluence.atlassian.com/confkb/how-to-fix-out-of-memory-errors-by-increasing-available-memory-154071.html

0 votes
Roman Kirilenko
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 16, 2017

Make sure that the port 8091 of your server is available, Synchrony uses it. You can try to disable your firewall during debug (don't forget to disable selinux too if you're using CentOS/RHEL). Or, you can make other port available (in addition to main Confluence service port) and override it with the -Dreza.port=XXXX within Java settings.

If this doesn't help, you can temporarily disable collaborative editing mode (Administration => Collaborative Editing) until you find the root cause of the issue.

I can make more suggestions if you share some details about your installation:

  • Do you have any firewall between you and Confluence server?
  • Do you use any proxy (like Apache or nginx) on Confluence server?
0 votes
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 15, 2017

Ok, start with https://confluence.atlassian.com/confkb/unable-to-edit-any-pages-in-confluence-6-with-error-message-loading-the-editor-s-taking-longer-than-usual-867362716.html

 

Sadly, I'm having the same symptoms and I'm not getting very far with it.  On its own it does actually work fine - installed Confluence and have it all working on a  local server.   But as soon as I try to put it behind a proxy, it fails, and won't tell me why.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events