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filter results gadget height too short, it cuts off things

steve.gross
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February 7, 2020

The "Filter results" gadget is great.  However, it's cutting off jira tickets that it's pulling.  It pulls 3 tickets from the filter, but the gadget cuts off after 1.5 jira ticets.  I put two of these filter results gadgets on one page, and one shows 7 results and one cuts off at 1.5.  Both gadgets are set to 100% and to display 50 jira tickets.

11 answers

4 votes
Deleted user February 19, 2020

No answers, but @Atlassian it looks like the format window height does not auto size to fit the gadget height.  This is happening on Pie Charts and Filter Results both.  In the HTML, you can resize the format window, but not the actual gadget.  If you increase the format window size, it still does not resize the gadget.  Usually the first gadget on a page works fine, it's when you add the second gadget  or you use a columned format that you get issues.  It just cuts any gadget off to about an inch in height.

One other issue I am having is figuring out how to change the title to the gadget.  It looks like that functionality is not available at this time?

1 vote
Deleted user March 3, 2020

@Atlassian , any answers on this yet?

1 vote
Naveed Farbakhsh
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March 3, 2020

I am also having the same exact problem. How do we fix the height?

1 vote
erin_quick-laughlin March 2, 2020

Atlassian,

Is it possible that the listener / event handler in each gadget responsible for final height setting is not an encapsulated instance, and as soon as an event for one fires, they all listen and set the height based on whatever has returned up to that point?  

I say this, because in a few experiments, I've noticed the 2nd+ gadgets have various height depending on how long each query takes to give results, but one of them always comes in full-height.

1 vote
Tammy McDaniel
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February 28, 2020

I don't have an answer either beyond, it appears the first one on a brand new page works - all others cut off.

 

Another example of Atlassian using its user community as their beta testers.

1 vote
Emanuele Rossi
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February 28, 2020

No, answer, but I have the same exact issue. 

0 votes
Deleted user April 22, 2020

@Syed Parveez Pasha  bug: https://jira.atlassian.com/browse/CONFSERVER-43648 does look like the correct defect, however, this defect does render a lot of reporting in Confluence useless, so I disagree with the priority of the issue.  I realize though that I don't know all of the issue you are facing and that this may be the least of your worries.  Just a suggestion to move it up in priority.  I have moved my reporting into Excel to get the information I need.  

0 votes
Ben_Labrosse
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April 17, 2020

@atlassian-qe @Syed Parveez Pasha @atlassean @LeoAtlassian 

Any suggestions to resolve this concern?

Syed Parveez Pasha
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April 17, 2020

It seems like this is similar to the one described in the following bug: https://jira.atlassian.com/browse/CONFSERVER-43648

Not sure if this will be addressed, but we can surely put in comments here to add more details and let the developers know this still impacts in the newer versions.

Ben_Labrosse
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April 17, 2020

Hi @Syed Parveez Pasha

I somewhat agree, although the bug you appended appears to be specific to the JIRA Issues macro and the number of issues it displays.

The issue present here is that the gadgets only display the top inch or so, aything below that is cut off, see below.

Gadget Display Issue.PNG

0 votes
swathi.shetty
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April 16, 2020

Same issue here. Please provide a fix. 

0 votes
Stefano Brillante
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March 24, 2020

Same issue here, please fix :( 

0 votes
Deleted user March 10, 2020

@Atlassian , any answers on this one yet?  Still haven't heard back from anyone.

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