Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

eSig Document Management app installation

Pathik Desai August 16, 2023

I have tried installing eSig Document Management Confluence app a few times over few days and keep getting "There was a hiccup.. please try again" error message. Has anyone been able to install the app successfully? What did you do to get around the error message. I have already tried contacting the vendor and they said it's Atlassian marketplace issue and I should contact them.

1 answer

0 votes
Aron Gombas _Midori_
Community Champion
August 20, 2023

These occur all the time, unfortunately. 

You don't have any other option than opening a ticket for Atlassian Support. Include the base URL of your site, a link to the app, the time when you tried it, etc.

Also, it can just disappear without any visible change. So, you can retry this time to time. I know it doesn't sound productive, but that's what it is...

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events