data recovery request after deactivastion

[Uwe Bernholz]

Can you recover following site with spaces? The deactivation was made on end of november.

site uwbe.atlassian.net

[Oleksii Melnyk _MOY Apps_]

Hi @Uwe Bernholz

According to Atlassian’s policies, the site recovery period has unfortunately already expired.
After this timeframe, sites can no longer be restored automatically.

At this point, the only option would be to contact Atlassian Support directly to confirm whether anything can still be done from their side.

Hope this clarifies the situation.

Plan	Data retention period
Trials	15 days
Free, Standard, Premium or Enterprise plan	60 days

[Barbara Szczesniak]

@Uwe Bernholz For details of the retention periods, see these sections (both on the same page):

• https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#What-happens-to-Free-plan-apps-if-they--x27-re-inactive-for-too-long 
• https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/#Data-retention-period 

[Akhand Pratap Singh]

Hello @Uwe Bernholz ,

Good day, Welcome to Atlassian Communiyy

Not sure, I have requested Atlassian for the support and they will respond on this same thread in next 2 business days, however data for free site as per my knowledge is retained only for 30 days.