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could not prepare json

Cathy Lanahan
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March 10, 2023

Several individuals are receiving the following error message when completing my confluence form. 

Cannot prepare JSON and then listed all the fields that are in my form.  

2 answers

0 votes
Alex Medved _ConfiForms_
Community Champion
March 11, 2023

Hi @Cathy Lanahan and welcome to this community

Is this a question about ConfiForms app and it's feature to create Jira issues on form submit?

Alex

0 votes
Andrii Maliuta
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March 11, 2023

Hello @Cathy Lanahan ,

Welcome to the community!

It is not obvious from your question what form is used (what app/addon/macros) and how the error is displayed.

Could you please give some more details?

Please note that you have logs folder that contains the errors details you can refer to.

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