could not parse json from jira

[Hari Prasath]

could not parse json from jira

[Hana Kučerová]

Hi @Hari Prasath ,

welcome to the Atlassian Community!

Please, would you provide more information about your problem? It is not clear what you are trying to achieve, where you get this error message etc. Thank you.

[Hari Prasath]

Hi @Hana Kučerová 

I am unable to retrieve and view the Jira details on my confluence screen. Error: Could not parse JSON from Jira (Error Image attached)

[Hana Kučerová]

Hi @Hari Prasath ,

thank you. Are you able to check the logs? It seems to me, it could be this problem.

[Hari Prasath]

Hi @Hana Kučerová 

I have seen the link which you gave, tried the scenario, It was not helpful. I was not able to see the log(i don't have permission).

[Hana Kučerová]

@Hari Prasath Please, try to ask somebody to give you information from the logs. This error message is not enough to determine, what's going on.

[Richard Duffy]

Any update on this? I also face same issue