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cancellation of confluence subscription

Ebuhan Atacoglu
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October 15, 2025

I want to cancel the confluence subscription. I created it but can not acces to billing and can not see any subscription under billing so that i can cancel it.

2 answers

0 votes
Jayesh Raghuvanshi
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October 15, 2025

@Ebuhan Atacoglu 

You can cancel Confluence Cloud from Atlassian Administration by selecting the correct organization, opening Billing, and canceling the Confluence site/product subscription; if you don’t see any subscriptions, it’s typically because you’re in the wrong organization, don’t have Billing admin permissions, or the site is on the Free plan (in which case you delete the site instead of canceling a paid subscription).

Thanks
Jayesh R

0 votes
Fabio Racobaldo _Catworkx_
Community Champion
October 15, 2025

Hi @Ebuhan Atacoglu and welcome,

please read the following guide https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/

BTW, you need to be a Billing Admin to be able to do that.

Hope this helps,

Fabio

Ebuhan Atacoglu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 15, 2025

Thanks, I guess i am not. Although i created this space, i am not, 

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