can't get into my confluence

[Сергей Шлегель]

Support anything and anyone, I don't care.
But why can't I get into my Confluence account, which was created long before the Ukrainian events.
How can I get into my account?

[Fabio Racobaldo _Herzum_]

Hi @Сергей Шлегель ,

first of all we need to figure out if it is a cloud or server instance. Please add here the URL of your Confluence so that we can define this first point.

Fabio

[Сергей Шлегель]

Fabio!

I don't remember if I worked with confluence from the cloud or if it was a desktop application (does it even exist?)
What URL do I need to show?
I would be grateful for help.
My account contained very important information for me.
Thanks