Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

back up

Walther Jonas
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 25, 2016

Is there a problem with cloud supported back up? Since 3 weeks we weren't able to create a backup.

The backup stocks about 6h in "zipping export"...

2 answers

1 accepted

0 votes
Answer accepted
Rob Woodgate
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 27, 2016

Hi Walther,

According to the Status page there are no known issues with Atlassian's Cloud offerings.  However, there are maximum storage sizes (which you can find here) so you might want to check the size of your backup as that could be the problem.

0 votes
Walther Jonas
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 27, 2016

Hi,

I don't think storage size is the problem. We have about 5GB for confluence and under 1 GB for JIRA.

The problem occured, whenwe added JIRA and connected JIRA with confluence.

anyway, we try to delete our JIRA account and go further with confluence only... We don't have time to take care about the back up feature.

Rob Woodgate
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 27, 2016

Hi Walther,

Atlassian store disaster recovery backups for the last 7 days, but if you want a quick and easy way to backup critical information, you can export individual spaces whenever you want to a local machine, and store them where ever you want.  If you're just looking for a way to make sure you don't lost the content that might be the simplest way to achieve it.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events