activation of two-factor authentication

[Chris Zollinger]

Hi,

i want to activate the 2FA for all of my users, following this guide here:

https://support.atlassian.com/security-and-access-policies/docs/enforce-two-step-verification/

- Domain is verified

- i have global admin permissions with my user

-2FA for my personal user is activated an is working

my problem no is, that i don't have the button/link "Enforce two-step verification" mentioned in the KB above.

This is all i see:

<attached_picture>

What do i miss? can someone help me on this one?

Thanks and best regards

Chris

[Chris Zollinger · Accepted solution]

Thanks to all your help! have sorted it out - the global subscription is still valid, the one for Atlassian Access wasn't(anymore) solved that, and now i have all the options i need.

Have a nice day, Regards

Chris

[Prince Nyeche]

Hi @Chris Zollinger 

Do you have Atlassian access subscription? As you may want to know that's a feature that comes when you actually purchase and pay for Atlassian access.

[Chris Zollinger]

yes i have a subscription, it is active - and currently my 50+ users are working with it.

[Prince Nyeche]

Then you should be able to see it under security from your Admin hub.

[Chris Zollinger]

this is all i see:

[Prince Nyeche]

Hey @Chris Zollinger 

Are you certain you have verified your domain and have Atlassian access subscription? Those are the two main conditions to check.

[Prince Nyeche]

So if it's still showing you that, it's one of the two mentioned conditions above.

[Vero Rivas]

Hi @Chris Zollinger 

   The image is not visible, you can upload it again

Cheers

[Chris Zollinger]