Your Atlassian cloud site is currently unavailable

[Gergely Horváth]

Hi, 

I received a prompt to access my confluence site to avoid deactivation and found this waiting for me: 

Only community support is available for the free plan. 

What should I do next? 

Thanks and best regards, 

Greg

[Arkadiusz Wroblewski]

Hello, 

It's not a concern if the issue is temporary; however, I'll start worrying if it lasts longer than 1-2 days.

Then we can escalate it to support. Just let us know. AWS Cloud sometimes have Hickups 🤧

Best, 

Arkadiusz 🤠☀️

[Arkadiusz Wroblewski]

@Gergely Horváth

PS: I hope you're not using a reverse proxy because then it's pretty normal behavior 🤔👍