Your Atlassian Cloud site is currently unavailable.

[Денис Холевинский]

Hello, I haven't used my account on the space https://knmr-vita.atlassian.net/wiki/spaces/Vita/pages for over a year.

The page is currently unavailable. How can I restore access?

[Marc - Devoteam]

Hi @Денис Холевинский 

If it has been dormant from more then a 120 days (free tier instance) it will be disabled and then after a specified time period the data is permanently deleted. Emails are sent to the Organisation admins and Billing and Technical contacts before either of those actions are taken.

At this point it sounds like your product subscription was deactivated and the data deleted. The data can't be recovered if it has been deleted. If it was still possible to reactivate the site and restore the data you would see that option in the pages available at https:// admin.atlassian.com

For support use this https://www.atlassian.com/company/contact/purchasing-licensing#/ 

[Rilwan Ahmed]

Hi @Денис Холевинский ,

Atlassian reserves the right to deactivate Free Cloud sites due to inactivity.

Activity encompasses actions such as opening a dashboard, viewing a work item or page, or accessing the admin settings. For instance, if you open a project board to review tasks, that qualifies as activity.

If you are a site admin, Atlassian will notify you via email if your site has been inactive and is at risk of deactivation. You will need to log in and perform an action to avoid deactivation.

If your site has been deactivated due to inactivity, contact us to request reactivation.

Once reactivated, data is stored till 60 days only. 

All details in https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/