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Why won't the sidebar content folders open?

Kelly Elizabeth Hutchison
Contributor
March 9, 2026

I have my personal sidebar content organised into project folders. But when I try to click on the folder arrow to open it and access pages inside that folder, it doesn't do anything. I have to click sometimes 10 times, to hit the correct spot for the folder to open below, or otherwise I hit the folder name, and it loads an overview page of the folder name and the content files inside, which I don't want. 

It seems there is some sort of CSS overlap issue or UI here which is blocking me from opening the folder structure, but it's very frustrating when I can't access the contents inside, especially when I click the folder name by mistake and the page render time is slow to load the folder name page and then I have to start the clicking process all over again in the side bar to try to access the inner folders. 

 

1 answer

1 vote
Marc -Devoteam-
Community Champion
March 9, 2026

Hi @Kelly Elizabeth Hutchison 

Can you try another browser or incognito window, does this improve the handling?

If it does, clear your cache and cookies, also if browser add-ons are used, disable them it might be one on them causing the problem.

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