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Why my account was blocked

Antonin_Jankovic
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June 17, 2026


My account stopped has access and I need it for my daily job.


2 answers

4 votes
Marc -Devoteam-
Community Champion
June 17, 2026

Hi @Antonin_Jankovic 

Contact your Jira or Atlassian administrator or local IT department.

This community is an open public forum and can't provide access to Atlassian instances!

1 vote
Kristin Lyons
Contributor
June 17, 2026

Hi Antonin!  Is your account an Atlassian Cloud account or an account for accessing a Server/Data Center environment?  If it's an Atlassian Cloud account I'd recommend reaching out to Atlassian support at support.atlassian.com.  If it's a local account for your Server/Data Center I would recommend reaching out to your IT team.

Arkadiusz Wroblewski
Community Champion
June 17, 2026

@Kristin Lyons 

That's not true. It doesn't matter if it's Cloud or Data Center.

Atlassian holds resources or licenses. Owners/Admins of the instance hold access.

Atlassian chimes in only with some edge access cases, like when the last Admin is lost etc and even That are not easy. 

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