Why does “upgrade” indication pop up even though we use the paid edition?

[yasuhiro.k]

We use Confluence (the paid version) as a team, but we have a couple of members having the indication of “upgrade”. The rest of the members do not have that indication.

Please let us know why our members’ issue that they see “upgrade” on their accounts is happening.

Also, as we did a bit of investigation on the issue, we found out that we had 2 different links. How do we know which is the purchased environment for our members? 

It might be the case that some members see “upgrade” on their accounts because they’re using the trial environment. We need some clarification. 

Thanks.

[Robert Wen_Cprime_ · Accepted solution]

Hello @yasuhiro.k ! Welcome to the Atlassian Community!

The "Upgrade" button is a bit of Atlassian marketing to try and get you to move from the Standard plan to the Premium plan.  You can feel free to ignore.

[Kristian Klima]

@yasuhiro.k 

One more thing... this is a public forum so you may want to re-consider sharing links to your Atlassian sites/pages.

You can, for example, replace certain elements with generic placeholders such as 'sitename' etc.