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Why do confluence Pages jump to the first character in Edge Browser

Alexander_Justin
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December 3, 2025

When editing a confluence page in Edge browser - the page suddenly focuses the first character of the page. So it jumps up, and you have to scroll down again.

I can reproduce this behaviour any time.

It happens exactly then, when I click in a space above a header in the confluence page (in edit mode). 

When having many chapters / paragraphs, this happens quite often and at larger confluence pages this gets annyoing quite fast

3 answers

0 votes
Rilwan Ahmed
Community Champion
December 3, 2025

Hi @Alexander_Justin ,

I was not able to reproduce the issue in my confluence. Did you check if the issue exists for all users and in new or incognito window ?

Alexander_Justin
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December 5, 2025

Hi @Rilwan Ahmed !

This issue occurs in Chrome aswell as Edge - it only happens in edit mode, and when I scroll the page down. The issue also persists in incognito mode.

This does happen for all other users also.

Its always that area above / below a header, where my mouse cursor turns to a "mouse pointer" - basically these areas:

image.png

 

Alexander_Justin
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December 5, 2025

I just tested this in a knew page - and I noticed, that the cursor jumps a few pages up.

I then added a Content / Index widget (not sure what the correct name in english is) at the top - and then the problem occured again.

 

So it seems to me, it has to do with the elements that are at the top of the page

Rilwan Ahmed
Community Champion
December 7, 2025

Hi @Alexander_Justin ,

As suggested by @marc -Collabello--Phase Locked- , I also suggest to create a support ticket with Atlassian for this behavior directly in  https://support.atlassian.com/contact

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Alexander_Justin
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December 3, 2025

I just looked at this with the DevTools of the browser - the jump up occurs, once you click into the "margin" area of any Header element (h2, h3, h4). As a test, I replaced the 20px margin by a 20px padding on top. This removes the jumping around.

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marc -Collabello--Phase Locked-
Community Champion
December 3, 2025

These UI issues seem to become more and more common.

I'd recommend to open a ticket directly with Atlassian support: https://support.atlassian.com/contact

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