Why can't new users access my Confluence Cloud product?
Jakub Michoński
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Yesterday I've added two users to our Atlassian organization. They have been granted automatic access to both Jira and Confluence. When they log in, Jira is working fine, but the Confluence page times out. After a few retries, this error comes up:
We're on a free plan, we're within the user limit. I've confirmed that both new users have access to Confluence. Information on their profile states they have never accessed Confluence.
1 answer
Jakub Michoński
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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