Why can't I register a work item in Atlassians CONFCLOUD project

[Malin Reinholds]

I want to register a Suggestion and Bug, but I am not able to create any work item at all in CONFCLOUD or JRACLOUD. Have the projects been closed for new input?

[Nikola Perisic · Accepted solution]

Welcome @Malin Reinholds 

You can only request features for data center, or start a discussion, which are not being read that much. Requests are being made here

You can add brackets that the feature is either for Jira or Confluence cloud.

[Malin Reinholds]

Thanks for responding Nikola. In jira.atlassian.com, which project may I create a workitem in? There are several but none seem to be for Cloud. The reasonable project would be CONFCLOUD, but it is not available in the drop down list in the Create screen.

[Nikola Perisic]

Like I've mentioned from above, you don't have these options to create requests for Cloud products, DC only. This is something that I see as well. That's why you should include in brackets [JIRACLOUD]. Otherwise, you cannot create requests for Cloud products.

[Malin Reinholds]

Oh ok got it, thank you

[Nikola Perisic]

Please accept the answer, so the other users are aware of this.

[Barbara Szczesniak]

@Malin Reinholds If you want to report a bug, you can contact support at https://support.atlassian.com/contact/#/ and select Technical issues and bugs in the What can we help you with? list. 

Atlassian Support will investigate the issue, consult with you for further information, let you know if there is already a defect reported, and, if not, create a defect in the CONFCLOUD project.