Why PDF export messing up?

[Madhav Gudimetla V]

Hi,

When I export a simple confluence page directly to .pdf, it was working fine till 27-July-2025.

But, suddenly, I noticed that the .pdf export of confluence page is getting messed up. Incorrect and inconsistent fonts all over the document making it look terrible. Unable to export documents directly to .pdf and share quickly with customers. 

Exporting to .doc and converting to .docx and formatting that .docx and converting to .pdf is quite painful and messed up.

I really need this .pdf export in confluence to be fixed ASAP. Kindly help.

Regards,

[pawarsachin84]

Hello @Madhav Gudimetla V ,

Thank you for your question.

There are couple of troubleshooting steps mentioned on below page.

PDF Export Troubleshooting

You can refer them and try to solve this issue. If still issue is not resolved then I recommend to contact Atlassian Support