Hi!
So I've started creating some journeys in Whiteboard this week. However, I discovered a weird behavior when exporting the Whiteboard. It seems to happen in all 3 formats: JPEG, PNG and PDF.
Situation: in my Whiteboard are some images. All imported from a fil, or by making a screenshot and pasting that. They are either PNG or JPEG files. In Whiteboard it all looks just fine. However, when exporting, all the images are shifted to other spots making the export unreadable.
What I've tried so far:
- Testing multiple files: JPEG and PNG
- Testing it with a clean Whiteboard that had no previous entry's
- Testing it with a clean PNG drawn in paint
- Adjusting zoom levels (as fount in another topic where images went blank). Same issue when zoomed out or in.
- It happens as well when exporting the whole page, or just a selection
- It happens most often with PDF and less with the images
There is one thing that seems to work and that is removing the background from the image. Or importing an image that does not have a background to start with. So for example: if I draw something in paint and copy + paste that in Whiteboard, the image stays in place after the export. If I save that drawing and import it from the PNG file, it will be moved after the export.
In the attachment a screen made from an export to PDF. So what I did was draw the word 'Test' in paint. Then copy+paste it in Whiteboard, without saving the image. This one stays in place as you can see. Then I saved it both as PNG and as JPEG and imported those as well. These do move, as you can see.
Sorry for the long post :D
Hope someone can help!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.