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Where is the documentation for disabling add-ons.

Jeanne Howe
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March 12, 2026

All documentation on Atlassian's site seems to be out of date.

2 answers

1 vote
Kris Klima _K15t_
Community Champion
March 12, 2026

Hi @Jeanne Howe 

Atlassian documentation 

https://confluence.atlassian.com/upm/disabling-and-enabling-apps-273875716.html

states:

Apps cannot be disabled in Atlassian Cloud applications. To stop using an app, you must either uninstall, or unsubscribe, which cancels your subscription to the app.

2026-03-13_06-43-41.png

What Atlassian should do is clearly mark this documentation as DataCenter or Server.

1 vote
Benjamin
Community Champion
March 12, 2026

HI @Jeanne Howe ,

 

You can do this for on-prem application that I know of but not on cloud. On cloud, there's an option to uninstall which you can access as a site/org admin. YOu can do this by selecting the managing the app you want and there's an uninstall button on the top right corner.

 

-Ben

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