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Where did the diffs go in Confluence page-changed emails?

tmccormack
Contributor
October 16, 2025

I watch a number of pages in our wiki space, and I keep tabs on changes by reading the diffs that are included in the "someone updated this page" emails.

But as of a week or two ago, the diffs are gone! I just get "Alice updated this page" and a link to the page, but no indication of what was actually added or removed. This is a significant downgrade in functionality, as a lot of the edits are small and unimportant (so I'm not going to click through on every single email) but others are not (and so I'm going to miss some important updates).

I didn't change any settings, and I can't find anything relevant in the settings pages. Was this feature removed?

2 answers

0 votes
Barbara Szczesniak
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October 17, 2025

@tmccormack Do you just have a link to the page or also a View changes link?

When someone leaves a comment, I just get a link to the page, but, when someone makes changes, I also get a View changes link. Selecting this link shows the changes made (like when you compare versions in the Version history). It's not as quick as just seeing the changes within the email, but easier to render in Confluence than putting it in the email, especially if the changes are extensive.

image.png

tmccormack
Contributor
October 19, 2025

It looks different for me:

no-changes.png

You'd think that "Go to page history" would go to the (full) page history, but it actually goes to the diff for the relevant change -- which I imagine is the same as the "View changes" link in your email.

Like Barbara Szczesniak likes this
0 votes
marc -Collabello--Phase Locked-
Community Champion
October 17, 2025

I believe Atlassian changed this because rendering diffs became too hard after changes how Confluence content are stored and rendered.

tmccormack
Contributor
October 19, 2025

I had a feeling something like this might be the case. I'm hoping to either get confirmation of that or an indication that this is a bug they're trying to fix.

James Stuart
I'm New Here
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October 19, 2025

I've lost the diffs since circa 6th October - really disappointing to not be able to track the updates through emails without having to go to individual pages and wait for diffs to load.

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