Where did my confluence page go?

[Andrew Guthrie]

I have been using Confluence free version for the last 5 years as I build up my company - and now I am looking for documentation I saved on my company wiki - but cannot seem to log in to it.

Do I need to get a paid version now? Where did my Confluence wiki go?

[Marc -Devoteam-]

Hi @Andrew Guthrie 

Welcome to the community.

Are you referring to a paid or free instance?

If this relates a free instance, @Aaron Pavez _ServiceRocket_ provided the answer for you.

[Aaron Pavez _ServiceRocket_]

Hi @Andrew Guthrie 

Have you logged in to your site in the past 60 days?

https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/

Confluence

Confluence sites on the Free plan will be deactivated after a period of inactivity. If you’re a site admin, we’ll send you emails to let you know if your site has been inactive and is at risk of being deactivated. To prevent your site being deactivated, just log in and view any Confluence page — this will count as activity.

There is a retention period of 15 days. Please open a ticket with Atlassian

https://support.atlassian.com/contact/

Regards