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When confluence is down, due to service, or due to an incident, is it possible to have a backup?

PaulCCV Hartman
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June 12, 2019

Sometime confluence is down. Is it possible, when you make  a backup every day, to read the backup similar as the real thing?

I mean , you always need documentation in confluence when there is an incident. Is there a way to read the backup in a similar way as confluence itself, with all links to help desperate workers?

1 answer

1 vote
Mikael Sandberg
Community Champion
June 12, 2019

Hi @PaulCCV Hartman,

Welcome to the Atlassian Community.

It is possible to stand up a new server, import your Confluence backup and use it while your primary server is down. The only issue is that you will not have access to any updates that were made after the backup was taken and until the server went down. Another issue is, what do you do once the primary server is up, how to you sync any changes back to it?

I would look into Confluence Data Center, that would solve the issue with a server going down for whatever reason.

PaulCCV Hartman
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I'm New Here
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July 10, 2019

I thought only for reading. So, no changes are needed. Only when the primary server is down could you bring up another server, but at what time?

I thought you could read the backup file directly?

Or you should always have a backup server running in case of a down primary server.

It is our documentation, so in case of an outage of any server, you want to read what to do. You always want to read the documentation. What is the fastest way to do that?

Mikael Sandberg
Community Champion
July 11, 2019

Atlassian doesn't officially support a cold standby server, see https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/server-setup-and-licensing-for-cold-standby-failover-application-server. But if you follow their recommendation of using the developer license for the standby server it is up to you when and how often you are applying your backup to it.

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