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When I copy text from an issue into the clipboard it pastes only the issue key

Catarina Vaz Fernandes July 28, 2025

I am copying part of the text to move it somewhere else in the ticket (I've tried the keyboard shortcut as well as mouse) but when I paste the contents JIRA decides to paste only the issue key 

How to solve this?

Screenshot 2025-07-28 at 09.54.14.pngScreenshot 2025-07-28 at 09.56.14.png

1 answer

2 votes
Thorsten Letschert _Decadis AG_
Community Champion
July 28, 2025

Hey @Catarina Vaz Fernandes,

While I'm sure I experienced something similar a couple of weeks back, I'm not currently able to reproduce this behavior.

Have you tried this in different browsers already?

Besides, what's the exact view from which you've taken this screenshot? 

Edit: you might be affected by this one here -  https://jira.atlassian.com/browse/JRACLOUD-95003?

Regards from Germany,
Thorsten

Catarina Vaz Fernandes July 28, 2025

Hey @Thorsten Letschert _Decadis AG_ Thank you for the swift reply!

I apologize for my very cryptic message but I really didn't know what to state as steps to reproduce 


That said, it looks like the problem has resolved itself!

Nevertheless this happened from a project board view in the "+ create" screen

I will keep an eye out for if it happens again.

Thank you!

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