What is the TAT to add a team member to distribution list?

[Varun Shah]

Hi All,

I created a ticket yesterday to add a new team member to our distribution list email.

What is the TAT to get this resolved?

[Ollie Guan]

Hi @Varun Shah ,

Could you please clarify what you mean by "create a ticket"? Did you submit a request to the Atlassian Support Team, or is this part of an internal workflow where you submitted the request to your own IT or support team?