Weird internal external url problem

[Rumceisz]

Hi All,

we use 2 URLs for our Confluence: one is an internal which can be reached only from the company intranet, the other is an external which can be reached from everywhere.

We use version 4.2 Confluence.

The weird thing is that when we are on a page with the internal URL and we write a comment to the page, we push the Save button and the URL changes to the external URL! The Confluence doesn't logged us out, we are logged in henceforward. So it is not a blocking problem just a weird phenomenon.

What can be the cause?

Regards,
Rumi

[Alex Suslin · Accepted solution]

Ask your system administrator to setup network in a way that your external url packets will be routed internally and use the single URL.

[Nic Brough -Adaptavist-]

Confluence only expects to run on one url and uses the "base url" to define it. It sounds like your base url is set to the external url, so Confluence is happily using it to generate the next url to go to after many actions.

There is no way to "fix" this inside Confluence, because it's not doing anything wrong. I'm not even sure you can fix this within your network - you could start messing around with Apache and rewriting urls (I'm out of my depth on that, I just know it can be done), but I really don't know how you'd get Apache (or any other web server) to detect when it should rewrite the internal/external url.

[Rumceisz]

Hi Nic,

I agree, but why didn't occur the same phenomenon in the version 3.5.13? We have used 2 URL's since ages but never met the same problem. We just - last week - upgraded our Confluence to 4.2. Since then we ran into this.

[Nic Brough -Adaptavist-]

I don't know.

My best guess is that your network admins had set up something that was doing the rewrite for Confluence 3.5. The newer version of Confluence may have changed the url formats (noticably after completing actions?) so the old filters can't pick up the rewrites. But I really am guessing. On the 3.5 install in front of me, without any networky cleverness, I'm seeing exactly the behaviour you're getting on your 4.2 install, so I don't think it's Confluence at all.

[hsuhailah]

As a rule of thumb, you will need to have one single URL which matches the server base URL (Confluence Admin > General Configuration > Server Base URL) to get all the functions to work properly.

[Rumceisz]

Hi Hanis,

I have a server Base URL which is the external URL.

Why is the URL changed when commenting? Confluence didn't do that before the upgrade (earlier version was 3.5.13).