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WRONG announcement: deleted due to inactivity

Admin
Contributor
June 7, 2025

Received the mail message below today, but none is true: Neither the said period of inactivity nor the deletion itself. Why do I receive such message. What do I have to do to certainly keep the site, that is still very actively in use! Thanks and BR! Dieter

--------------

Von: Atlassian <noreply@po.atlassian.net>
Betreff: Your organization has been deleted due to inactivity
Datum: 8. Juni 2025 um 07:58:47 MESZ
An: qqq

 

<siteName> has been deleted due to inactivity

<siteName> has been deemed inactive after having no apps or managed accounts in the last 180 days.

In an effort to clean up inactive organizations and increase productivity, <siteName> has been deleted.

If you want to see your remaining organizations, you can do so by going to admin.atlassian.com. The deleted organization (<siteName>) will no longer be visible in Atlassian Administration.

If you want to keep your organization, we suggest you contact support within 15 days from receiving this email.

When you contact support, include your organization ID: f53599cf-8de1-45fa-adfa-f5d2859e8804.

1 answer

2 votes
Teodora V _Fun Inc_
Community Champion
June 8, 2025

Hi @Admin 

The only thing you can do in this case is contact the support immediately (as mentioned in the email).

Once your site is deleted, you will no longer be able to log in or recover it yourself. 

Admin
Contributor
June 10, 2025

Thanks Teodora for your reply, but the weird thing is, that the site has not been deleted at all (still not 2 day after the frightening statement). 
Perhaps you can help me with the first paragraph, saying: "deemed inactive after having no apps or managed accounts in the last 180 days." Well, this is true (no apps than Confluence, no managed accounts), BUT tons of activity on the Confluence Site. I find it a little bit strange to "alarm" atlassian support to undelete an undeleted site ... BR, Dieter

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